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Orders usually arrive 3 to 5 business days after dispatch, anywhere in Australia. Regional and remote areas can take a little longer.

Shipping is free on every order, with no minimum spend.

Weekday orders placed before 1pm (Melbourne time) ship the same day. Orders after 1pm, on weekends or public holidays ship the next business day.

Every order is tracked. Your tracking link is emailed as soon as your order ships. You can also use our order tracking page.

Can't find the email? Check your spam or promotions folder.

Check your tracking link for the latest update first. If it's been more than 5 business days or tracking hasn't moved in a few days, contact us with your order number and we'll sort it out.

Yes, if it hasn't shipped yet. Message us as soon as possible with your order number. Once it's shipped we can't change it, but you're still covered by our 60-day glow guarantee.

Not right now. We currently ship within Australia only.

Every order comes with our 60-day glow guarantee. Use it every day, and if you're not happy, contact us within 60 days of delivery for a full refund. No need to send used balms back.

Contact us with your order number and pick "Returns" as the topic. We'll reply within 24 hours on weekdays.

Refunds go back to your original payment method. Your bank may take 3 to 10 business days to show it.

Yes. Unopened, sealed balms can be returned within 30 days of delivery for a full refund of the product price. Email us first and we'll send you the return address.

Sorry about that. Send us a message with your order number and a photo within 7 days of delivery, and we'll send a replacement or refund straight away.

No. Free gifts are yours to keep, even if you claim the glow guarantee.

It's a pink multi balm stick made with PDRN, 5% Volufiline, collagen, caffeine and vitamin E. One swipe gives under-eyes, lips, smile lines and cheekbones a plump-looking, glassy glow.

PDRN (polydeoxyribonucleotide) is a K-beauty favourite derived from salmon DNA. In skincare it's used for hydrated, bouncy-looking skin.

Volufiline is a plant-derived active used in cosmetics for a fuller, plumper look where it's applied. Our balm contains 5%.

You'll see an instant glassy glow as soon as you swipe it on. For a fuller-looking result, use it daily. Results are cosmetic and vary from person to person.

Each balm is 10g, a twist-up stick that fits easily in your bag.

The full ingredient list is printed on the packaging and shown on the product page. Check it before use if you have allergies.

Yes. It's a Korean beauty formula, brought to Australia by Mochie.

Under-eyes, lips, smile lines, cheekbones, forehead and neck. Avoid direct contact with eyes.

Twist up, glide over the area, then tap it in gently with your ring finger. Done in about five seconds.

Once or twice a day works well, morning and night. Reapply any time you want a fresh glow.

Yes. Swipe it on before makeup as a dewy base, or over makeup on cheekbones and lips for an instant glow.

Keep the cap on and store it somewhere cool. Avoid leaving it in a hot car, as heat can soften the balm.

Single is $39. Duo is $69 ($34.50 each). Trio is $89 ($29.67 each). Bundle prices apply automatically in your cart.

Duo comes with a free Jelly Gel Mask. Trio comes with a free Jelly Gel Mask and Gua Sha Set. Gifts ship in the same parcel, no code needed, while stocks last.

No. Every order is a one-off purchase. No subscriptions, no surprise charges.

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Shop Pay and Afterpay, all through Shopify's secure checkout.

Bundle savings are already applied automatically. Promo codes can't be combined with bundle pricing unless stated.

It's made for daily use on face and lips. If you have sensitive skin, patch test on your inner arm 24 hours before first use.

No. PDRN is derived from salmon, so please don't use it if you have a fish allergy.

Speak to your doctor before using any new skincare while pregnant or breastfeeding.

Stop using it straight away and rinse the area with water. Seek medical advice if needed, then let us know and we'll refund you under our glow guarantee.

No. It's a cosmetic balm, not a medical treatment. It gives a plumper, fuller look without needles, and results are cosmetic.